BUSINESS OPERATIONS & GROWTH SPECIALIST
© 2026
MONICA
NGUYEN
Based in Toronto, my work focuses on enhancing website performance, streamlining client journeys, and implementing structured systems that drive engagement and increase conversions.
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Welcome! I’m Monica
(About Me)
© 2026
EXPERIENCE
EXPERIENCE
Meraki Skin Clinic
Connect2D
Clinic Operations Manager
Clinic Coordinator
TeleHealth Project Assistant
Supported the development of a telehealth platform by mapping user flows, assisting with UX testing, and developing digital content and social media initiatives.
2021
2021 - 2023
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(Work Experience)
Led operational and business initiatives to support clinic growth, including KPI reporting, financial tracking, process optimization, and overseeing website and branding updates.
Managed day-to-day clinic operations, including scheduling, patient flow, front desk coordination, and inventory, ensuring a seamless and high-quality client experience.
© 2026
2023 - Current
PROJECTS
PROJECTS
(All Projects)
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© 2026
2026
2025
2023
Data Analysis Project
2025
2021
KPI Reporting & Analysis
Website Design & Development
Website Design & Development
TeleHealth Social Media
LET’S WORK TOGETHER
MONICA.NGUYEN.CA@GMAIL.COM
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(Contact Me)
© 2026